A legally binding contract between the Seller and the Buyer for the sale and purchase of Goods ordered by the Buyer and accepted by the Seller.

Technical Support

Please complete as much information as possible so our Technical Team can investigate your issue.

Anything marked with * is a required field and must be filled in before submitting.

01 Customer & Case Details

02 Product & Purchase Information

03 Project Installation & Description

When was EasiHold applied?

This helps us check local weather conditions.

Please provide the total project area in square metres.

04 Weather & Environmental Conditions

Please also provide an approximate date.

05 Issue / Problem Report

06 Photos & Supporting Evidence

Please attach close-up photographs of the issue and wider photographs showing the full area.

Please provide clear photographs of the product packaging, batch number and labels where possible.

07 Customer Declaration

I confirm that the information provided is accurate to the best of my knowledge and that the photographs and supporting information supplied relate to the EasiHold installation described above.

Please provide as much information as possible, together with all available photographs and supporting evidence, so our Technical Team can investigate your issue.